Shipping Policy

We appreciate your order and want you to know that we work hard to get your items to you right away. All ready to ship items ship USPS/UPS within 10-14 business days. When an item ships, you will receive an email with your tracking number. It can take 24-48 hours for tracking to start to show up for an item, so if you don’t see updated tracking right away, check back soon. If items are labeled PREORDER, they will not ship right away. The item listing will state the estimated shipping time. Please contact info@oliveandkoko.com if you have any questions about your order.

*It is rare that items get lost in the mail, but it does happen. Olive + Koko Design is not responsible for missing mail items, but will do everything we can to help you track your order down, report a missing package with USPS/UPS or help recover items.